KapEX Cloud – Managed Cloud Infrastructure & AI-Powered Automation

Engineered for Operational Continuity

Complete Environment Administration

Production & Pre-Production

Full management of critical systems to ensure stable, uninterrupted operation.

Automated Deployments & Automation

Zero-Downtime Updates

Proprietary automation and custom software for seamless, zero-downtime deployments and scaling.

Real-Time 24/7 Monitoring

Proactive Downtime Prevention

Continuous surveillance, AI-driven alerts, and immediate response to avoid incidents and ensure reliability.

Advanced Security & Compliance

Enterprise Protection

Robust security layers, regulatory compliance (GDPR, HIPAA, etc.), and risk reduction across the entire infrastructure.

Incident Management with SLA

Priority & Guaranteed Response

Defined SLAs for rapid resolution, incident handling, and continuity assurance by specialized team.

AI, LLM & DevOps Automation

Intelligent Optimization

Proprietary AI/LLM integration, DevOps for distributed systems, event-driven architecture, Kubernetes orchestration, and continuous resource optimization.

Enterprise Pricing

Starter

$165/mo

6 months: $891 (10% off)
Yearly: $1,584 (20% off)

Management of 1 critical environment
Basic 24/7 monitoring
Standard SLA support
Automated deployments
Standard security

Get Started

Pro

$210/mo

6 months: $1,134 (10% off)
Yearly: $2,016 (20% off)

Management of multiple critical environments
Advanced 24/7 monitoring + proactive alerts
Priority SLA support
Automated deployments & scaling
Advanced security & compliance
AI/LLM integration & DevOps automation

Choose Pro

Enterprise

Custom

Full management of critical infrastructure
Dedicated SLA support
Continuous optimization by specialists
Proprietary AI/LLM & automation
Multi-region high availability & DevOps distributed

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What Our Clients Say

"Thanks to KapEX Cloud, we reduced downtime by 90% and no longer lose nights to incidents. The team is extremely professional and the ticket system works perfectly."

– CTO, Fintech Company (Latam)

"The platform is clear, we submit tickets and always have full visibility on progress. Proactive monitoring and fast resolution give us great peace of mind."

– Head of Infrastructure, E-commerce Retail

"Working with specialists who truly understand our critical systems and respond with real SLAs makes all the difference. 100% recommended."

– Systems Director, Digital Health

Frequently Asked Questions

How does the ticket system work? −

We have a dedicated client platform where you can submit tickets easily. Each ticket automatically creates a record in our internal system. Our specialized team loads all related technical information (logs, metrics, screenshots, etc.), analyzes the issue, assigns priority based on SLA, and starts resolution.

What visibility do clients have on tickets? −

On the platform, you have real-time visibility of ticket status, team comments, actions taken, response/resolution times per SLA, and all uploaded documentation. Everything is logged and accessible 24/7 — no need to send emails or wait for updates.

How do you resolve incidents? −

Our team uploads all relevant data to the ticket, prioritizes according to SLA, applies fixes (patches, scaling, tuning, configuration changes, etc.), and provides constant updates. The ticket is closed only after you confirm the issue is fully resolved.

What does support include? −

24/7 proactive monitoring, incident prevention, complete incident management, continuous resource optimization, guaranteed SLA response times, and access to specialists — so you can focus on your business without technical worries.

Is the service self-service or fully managed? −

It is fully managed by our specialized team. You submit tickets via the platform, and we handle monitoring, resolution, optimization, and prevention. You focus on your business — we take care of the infrastructure.